FAQs

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My pots change color a little when I water, is this normal?

Absolutely! Our pots are real concrete pots that are manufactured by hand in house. Because concrete is porous, it tends to get a shade darker where it absorbs water. It is part of the design and charm to have slight color imperfections. Take a look at the "Our Pots" page for more information.

What is the best plant for a beginner?

The ZZ plant and Snake plant are great plants to get started with. Both plants are able to thrive in lower light settings, and typically only require watering once every three to four weeks. If you have struggled with plant ownership in the past, then these are the plants for you!

Can I send my plant to someone as a gift?

We would love to help you share your love of plants with others! Just send a request in the comments section with your order number.  We will gladly add a personalized name card with a message to your provided recipient.  Make sure to include their address for the delivery address.

My bonsai tree dropped leaves after I unpacked it from the box, should I be concerned?

There is usually not an issue with leaf drop on our bonsai trees.  Remember, these are real trees! When they go through an environmental change, they tend to lose some leaves.  Keep them watered and near a window and you will see new growth soon!

My plants have some brown or yellow leaves, what should I do?

You can trim yellowing or yellow leaves from your plant regularly.  If there is excessive yellowing after  a couple of weeks, you may need to adjust your watering schedule.  Fully yellow droopy leaves tend to be a sign of over watering.

Can I reach out directly if I am having problems with my plant?

Please do!  Our goal is to help you get the fullest enjoyment from your plant.  Fill out the form in the "Contact Us" page, and we will get in touch with you directly to help answer any questions you have.

I don’t see the plant I’m looking for in the shop.  Do you offer special orders for specific plants?

Yes! Reach out to us through the "Contact Us" page with the plant you are looking for and we will do our best to get it for you.

How can I submit a review?

We love hearing from you! Please reach out to us through our "Contact Us" page. You can tell us about your experience with your plant there, or we will provide you with a link for your review.